FABRIC ROMAN SHADE INSTALLATION

Direct (Top) Mounted Shades

When direct mounting fabric roman shades without using the installation slots in the headrail, it is possible to create a fabric pull in the valance for standard shades or shade fabric for waterfall shades. Please see the instruction below on avoiding pulls and an update around our replacement policy when this issue occurs. 

Because the head rail is fabric wrapped, it is important to always use the pre-drilled installation slots when direct mounting into the installation surface. The fabric around the slots has a reinforced opening that helps prevent the valance or shade fabric from pulling when the shade is installed. 

For direct mount Fabric Roman Shades, please always ensure installations use the provided screws and washers to hold the shade in place and that shades are installed using the pre-drilled slots. 

Previously, we allowed no-cost remakes for this issue. Because this can be avoided with proper installation, remakes may have to be processed with an Oops discount starting September 1, 2025.

Our product guide and installation instructions now reflect this change. 

Direct mount shades should always be installed through the installation slot in the head rail with the provided screws and washers. ​