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We are currently experiencing longer than usual transit times with orders that ship through Shanghai with UPS. While our production times remain stable for our shade collections, you may find that tracking numbers take an additional 10-14 days to move after the order has been turned over to UPS.
This is due to shipping backlogs caused by COVID 19 related shutdowns that are slowing UPS' shipping capacity. Starting September 15, we will begin noting order and shipment confirmations with a reminder about these shipping delays. You will continue to receive order confirmations that include your order's expected ship date from our factory; this date reflects our current production time. You will also receive shipping confirmations with tracking information once the order has been shipped from our factory and is received by UPS or DHL. Once tracking information is received for your order, please allow an additional 10-14 days to see movement on the package. As always, we advise to hold on scheduling installation appointments until you have orders in hand.
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We are excited to introduce Pro Design’s new brand for custom shade options, The Portfolio Collection™! This collection will feature an array of shade styles that will be launching over the course of the next several months. Each shade style will be shown in its own sample book. Now available is The Portfolio Collection's Natural Roller Shades. Dual Sheer Shades will be available soon.
The overall maximum width for multiple shades on one headrail has been reduced from 106” to 103”. We have reduced the width for this shade style to accommodate the packaging required to ship these large shades safely.
Earlier this month, we placed the following fabrics on ordering stop for our Walden Premier and Walden Select Collections. These fabrics are now available to order again with some slight variations in their design options.
Walden Premier Collection The following fabric is available to order again from the Walden Premier Collection.
Walden Select Collection The following fabrics are available to order again from the Walden Select Collection.
While sourcing raw materials remains a challenge for the factories who normally produce these collections, we have been working with the factory who produces our Cambrai Collection to match these popular patterns. New orders for these patterns can now be produced by that factory. This factory has some slight variations in their white and beige liner colors. Their decorative wood tassel for cord lock shades also has a slightly different profile. If matching to a previous order for these patterns, please contact us before placing your new order. Liner and wood tassel samples can also be sent to you or your customers. Thank you for your patience and understanding as we continue to work through these fabric outages.  The Walden Premier Collection has been updated with 10 new patterns and a redesigned sample book! NEW PATTERNSThe new patterns included in this update feature colors in soft weaves that bring a modern look to the collection with bright white, warm gray, and soft neutral tones. SAMPLING These new patterns are available in our redesigned Walden Premier sample book. The new sample book is available for $110 . For existing books, complimentary sample pack updates are also available. Both the updated sample book and sample pack updates are now available to order. PRODUCT GUIDEOur product guide has been updated to include the new patterns in this collection. Visit our Vendor Resources page to download the updated product guide. Contact us if you need help logging in. Please note, the prices shown in this guide include the 5% price increase that will take effect June 1, 2021. 2021 FABRIC UPDATE
See below for details on updates coming to our collections December 1, 2020.
New Motorization Options (all collections):
Quiet Lift Remote Motors
Additional Remote Motor Types
Specification Changes (all collections):
Specification Changes (Cambrai Collection Only):
Valance Length
New Edge Binding Colors (Walden Select Collection only):
Ramie Edge Bindings
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 PRO DESIGN REFRESHWe are excited to announce a refreshed look for our brand as well as new and improved resources and a completely revamped website! VENDOR RESOURCESA great new feature of our website is our Vendor Resources page! On this page, you will find product information and pricing, downloads for digital assets, request forms, and so much more! Our Vendor Resources page is password protected and available for use only by customers of Pro Design LLC. Contact us to request log in information to be sent to you! WHAT ELSE IS NEWCollections
Updates Page
Swatch Shop
Resource Requests
The Walden Select Collection has been updated with six new patterns. The update brings additional white and neutral color options to the range, making it an even better go to natural shade collection! View the patterns included in our 2020 pattern update below or visit the Walden Select Gallery to view the full collection online. Updated sample books are now available to order! Click here to place your sample book order. 2020 PATTERN UPDATE
We are excited to announce the Cambrai Collection has been updated with 22 new patterns that bring something completely new to the range! >> View the collection Sample Books 2020 samples books are now available to order! Visit our Vendor Resources page to place your sample book order. >> Order sample books
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